Empowering Marikina City Residents: mWell, Serbisyong Q, PLDT Enterprise Partner To Deliver Accessible Digital Healthcare

TECHNOLOGY, LIFESTYLE | November 2, 2024

mWell, PLDT Enterprise x Serbisyong Q In Marikina City
Representatives of mWell and PLDT Enterprise with Serbisyong Q's top convenors in Marikina City (Image Source: Orange Magazine TV/mWell/Marikina City Public Information Office)

PLDT Enterprise has partnered with mWell and Serbisyong Q, a public service initiative spearheaded by Marikina City's 2nd District Representative Stella Quimbo and former member of the House of Representative Miro Quimbo, to enhance healthcare services in the said city. This collaboration aims to provide significant improvements for advanced telehealth services and reliable connectivity to residents, making healthcare more accessible and efficient.

Empowering Healthcare Through Digital Transformation
Through the partnership, PLDT Enterprise’s iGate and access points for internet connectivity enable seamless teleconsultations and online healthcare services through mWell. “Digital connectivity is critical in today’s healthcare landscape. Our partnership with mWell and Serbisyong Q underscores our commitment to leveraging technology to improve public health services and ensure that quality healthcare is within reach for everyone in Marikina," said PLDT Enterprise Vice President and Enterprise Revenue Group Head Ruby Montoya. The initiative is part of the regular medical mission under the healthcare program Serbisyong Q which operates out of the Q headquarters at River Park Lol Building in Marikina. “By leveraging PLDT Enterprise’s robust connectivity solutions, we are able to bring healthcare services closer to our constituents. This partnership not only enhances the quality of healthcare in Marikina but also ensures that our residents have quick and reliable access to medical professionals through mWell’s teleconsultation services," said Congresswoman Quimbo.

Innovative Healthcare Solutions
The collaboration utilizes the 1Life Digital Community Healthcare System, known for its fast and efficient lab services. By partnering with mWell, 1Life has augmented its onsite medical staff with teleconsultations, providing faster turnaround times for patients. Since the implementation of PLDT Enterprise’s Wi-Fi services, mWell has successfully conducted teleconsultations for nearly 1,000 patients in Marikina. Metro Pacific Investments Corporation (MPIC) Chief Finance, Risk and Sustainability Officer and mWell President and CEO Chaye Cabal-Revilla highlights the importance of championing community health, saying, “Good health is crucial to livelihood, productivity, and nation building. Our innovative digital solutions are designed to respond to our countrymen’s needs for holistic healthcare through our fully integrated digital platform. Through our partnerships with local government units, we are able to help improve the lives of Filipinos as we make health and wellness accessible, affordable and available to anyone, anytime, anywhere.”

This initiative aligns with the PLDT group’s commitment to empowering through innovation, supporting the government’s digitalization efforts. Additionally, it contributes to the United Nations Sustainable Development Goals (UNSDG), particularly SDG No. 9 – Industry, Innovation, and Infrastructure. As PLDT Enterprise continues to drive digital transformation in healthcare, municipalities and healthcare providers are encouraged to explore how advanced connectivity solutions can enhance their services. Discover how PLDT Enterprise can support your healthcare initiatives by visiting pldtenterprise.com.

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