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| (Image Source: Grab) |
Grab Philippines has officially launched its GrabAcademy online platform to provide its network of partner drivers and delivery riders from different parts of the country free and equitable access to new learning and development opportunities that will help them become more competitive in the digital-first economy. GrabAcademy offers three new learning and development courses for Grab driver and delivery rider partners across three pillars - Safety Across The Platform, Growing Within The Platform, Thriving Beyond The Platform - in addition to courses such as taxation and vehicle sanitation which were migrated online. Grab driver and delivery rider partners will receive a Certificate Of Completion upon accomplishing these courses which they can easily register for within the Grab Driver app.
Safety Across The Platform
With many Filipinos relying on food delivery services for their everyday meals, GrabAcademy – in partnership with the Food Safety and Hygiene Academy of the Philippines (FoodSHAP), will offer specialized learning modules on proper food handling and delivery, as well as proper sanitation of vehicles and gears. With leading experts on road safety, such as Alt Mobility PH, Grab Philippines will introduce new road safety courses. GrabAcademy will also offer learning courses on Data Protection, Crime Prevention and Detection, as well as Anti-Harassment to ensure that all driver- and delivery-partners become stewards of safety on the platform and to their communities.
Growing Within The Platform
To support the success of driver- and delivery-partners, GrabAcademy will provide performance and service quality courses that will enhance the proficiency of its partners on the platform, and enable them to better serve their consumers. This learning pillar includes refresher courses on the general code of conduct, driver-cancellation policy, and service quality standards, as well as an extensive coaching program to help driver- and delivery-partners learn from best practices, and acquire key insights to help improve their productivity.
Thriving Beyond The Platform
Grab Philippines is committed to the longer-term wellbeing of its partners, and GrabAcademy will offer courses on entrepreneurship, baking, farming, and milk tea-making. With knowledge of these additional skills, they can make the most out of their earnings and training from the Grab platform, and create external opportunities for others. Under this pillar, Grab Philippines is also working with local government units and agencies to further expand GrabAcademy and offer a range of vocational courses on the platform.
In one of the latest collaborations, Grab has partnered with Microsoft to provide Grab driver-partners access to Microsoft’s Digital Literacy certification program via the Grab driver app. They can complete six (6) basic courses, covering topics such as computer basics, online communication, and creating and managing digital content. Upon completion of the course, driver-partners will be awarded a Microsoft certification for free. The courses will be available in both English and Filipino. This program is also part of the broader regional GrabForGood collaboration between Grab and Microsoft, which aims to bridge the digital skills gap by committing their combined resources, expertise, and capabilities, to fulfill a shared vision of making the economic opportunities in technology and the digital economy accessible to everyone across Southeast Asia.
