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| (Image Source: Adobotech/Home Credit Philippines) |
Home Credit Philippines (HCPH), the country’s leading consumer finance company, kicks off its 10th year anniversary celebration with the goals of providing more Filipinos access to credit and reaching 10 million customers within 2023. As the company celebrates its decade-long service in the country this October, Home Credit continues to progressively expand its operations and provide customers with a complete ecosystem of products and service offerings suited to their individual needs and lifestyles.
In 2022, Home Credit ended the year strong with a customer base of 9.3 million. The expansion of its services to different lifestyle segments and categories played a big part in enabling Filipinos to afford a more rewarding life. “Our goal of a financially empowered Philippines comes true every year, one customer at a time. In our 10 years of service in the country, we aim to empower 10 million customers by the end of 2023 and continue to serve more Filipinos in the years to come. More than delivering innovative and accessible financial services, we celebrate the relationships we have built with our stakeholders and customers over the past decade, and we choose to continue above and beyond,” shares Home Credit Philippines’ Chief Executive Officer David Minol.
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| Home Credit Philippines Executives: (L-R) Chief Executive Officer David Minol, Chief CRM Officer Petr Lukosz, Chief Marketing Officer Shiela Paul, Chief Sales Officer Puneet Suneja, Director and Treasurer Zdenek Jankovsky (Image Source: MegaBites/Home Credit Philippines) |
Anything, anytime, anywhere
As a leading consumer finance provider pioneering 'buy now, pay later' (BNPL) services in the country, Home Credit has grown its local roots in the past decade and developed a much deeper understanding of the local market. The company has seen the need to expand its lifestyle offerings and finance solutions to better support the ever-evolving needs and demand of Filipinos in this new generation. Over the years, Home Credit has expanded to a robust 15,000 partner stores across 75 provinces in the country and has aggressively grown its online presence through the My Home Credit App. The company has also forged partnerships with the country’s biggest brands and retailers, building a wide selection of 300+ lifestyle commodities ranging from gadgets and smartphones, appliances and furniture, to bicycles and motorcycle accessories, sports equipment, and many more.
From once to always
Since entering the country in 2013, Home Credit has empowered millions of Filipinos to access more financial solutions through its expanded range of product options. Aside from product loans, the company also offers existing customers with good payment histories the opportunity to avail themselves of Cash Loan which helps them to be more financially capable. To date, Home Credit has disbursed over 1.8 million Cash Loans to its customers, in which 90% of the contracts were signed digitally and 20% of the applications were processed through the My Home Credit App. Home Credit boasts of having the fastest cash loan approval and disbursement in 1 minute – the best in the market. Customers can enjoy the flexibility of the Cash Loan offers ranging from Php3,000 to Php150,000 and repayment terms from six to 48 months.
Nurturing relationships, building protection
Home Credit believes that availing of its financing products is not the end of the customers’ journey but only the start of it. The company wants to further build meaningful relationships with its customers and be their ally in advocating proactive measures to keep themselves and their families safe and protected. With this, Home Credit also offers solutions to give the best protection to its customers. They have the option to purchase a range of protection packages: Device Protection which can be upgraded with an extended warranty for accidental damage protection; Extra Care for flexibility in managing payments; Home Content to protect and cover home belongings from any unfortunate incidents; and an innovative Personal Payment Protection that offers unlimited telemedicine service, death and accident coverage, and medical reimbursement.
Serving customers, valuing communities
As the lifestyle partner of every Filipino, Home Credit remains steadfast in its mission of empowering Filipinos, Para sa Life. The company has focused on advocating financial literacy, which aligns with Home Credit’s thrust of championing environmental, social and governance (ESG). Last year, Home Credit’s flagship financial literacy program Wais sa Home reached more than 20 million Filipinos across the country and has driven onsite financial literacy programs in various provinces, particularly in the communities of Pampanga, Iloilo, Guimaras, Capiz, Antique, and Aklan. The company also commits to a greener earth with 30 million sheets of paper saved in overall transactions, an equivalent of 2,000 trees conserved due to its digitalization initiative. Aside from that, Home Credit also promotes equity by providing more substantial purchasing power for women who comprise 52% of its customer base.
Home Credit, as the market leader in the consumer finance sector, not only finds strength in numbers but in the strong connections it has made among stakeholders and consumers alike. In its 10th year in the Philippines, the company seeks to become a standard in the consumer finance industry with its commitment to innovation, customer satisfaction, and financial inclusion. Home Credit Philippines is a financing company duly licensed and supervised by the Securities and Exchange Commission (SEC) and by the Bangko Sentral ng Pilipinas (BSP).
