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| (Image Source: Orange Magazine TV/Globe Telecom) |
Globe Telecom’s network and core services stayed intactly operational amid non-stop rains and floods brought by the southwest monsoon further strengthened by Super Typhoon Carina. On July 24, 2024, call, text and data services in areas affected by the typhoon remained operational with isolated cases of interruption due to unavoidable commercial power outages. Globe has also prepositioned personnel for quick response in case of any network emergency.
“We would like to assure our customers that our network is ready for any potential impact of the typhoon and the enhanced habagat on our infrastructure. Our network facilities across the country are built for resilience, with generators and batteries on standby in case of commercial power outages,” said Globe Chief Sustainability and Corporate Communications Officer Yoly Crisanto. Rains have battered Metro Manila and other parts of Luzon last July 22-24, 2024 due to the effects of Carina which also worsened the impact of the southwest monsoon. This has caused persistent rains and widespread flooding, shutting down major roads around the metro. The national government has suspended work in government and classes in all levels in Metro Manila and eventually delayed the opening of classes in at least 1,000 schools across Metro Manila and Luzon affected by the recent impact of the monsoon while private companies have allowed workers to work from home. The public is advised to stay updated and get verified weather reports as Globe provides free data access to the website of the National Disaster Risk Reduction and Management Council (NDRRMC).
Globe has also provided connectivity support and other forms of aid for residents in affected areas. Globe Prepaid and TM customers are getting free unli calls and texts to all networks, free 100 MB of data for internet surfing and other apps, and another 100 MB for Facebook, Viber and more valid for one day. Globe At Home Prepaid WiFi users in areas stricken by the typhoon and habagat, meanwhile, received free 5 GB of data that they may use within three days. Globe GFiber Prepaid users were given seven days of promo extension, allowing them to use connectivity services for free for one full week. Globe Postpaid and Globe At Home customers were granted extended payment due dates to cushion the economic impact of the storm. Globe At Home Postpaid customers also received 15 GB of shareable data.
Globe’s telehealth provider KonsultaMD is also providing customers in affected areas one free video consultation with a general practitioner. This offer, valid for one time use within one month, can be accessed via the code ALAGANGGLOBE. Globe is ready and all set to deploy Libreng Tawag, Libreng Charging and Libreng WiFi stations in affected areas where communication services may be affected. Customers are encouraged to support relief efforts by donating their Globe Rewards points via the GlobeOne app.
